Hainan Airlines Jakarta Office in Indonesia

Address: Jakarta, Indonesia

Email: customer.care@hnair.com

Contact: 86-898-95339

Website: https://www.hainanairlines.com/

Working Hours: Monday to Sunday : 24 Hours

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Hainan Airlines operates a dedicated office at Jakarta, Indonesia. This office assists the passengers from upgrading seats to purchasing meals on board. Therefore, visiting the Jakarta office can be helpful for travellers.

Contact Information of Hainan Airlines Jakarta Office

Travellers can refer to the following ways to connect with the Jakarta office:

Address: Jakarta, Indonesia
Contact Number: 86-898-95339
Operating Hours: Monday to Sunday : 24 Hours
Email ID: presidentmailbox@hnair.com
Online Check-in: https://www.hainanairlines.com/BE/GB/Check-in
Flight Status: https://www.hainanairlines.com/TH/GB/flight-status
Website: https://www.hainanairlines.com/CN/GB/Welcome

Hainan Airlines Contact Details at Jakarta Airport

Travellers who are visiting the Soekarno–Hatta International Airport for the first time can refer to this accurate information. Also, this page provides details of the specific terminal used by Hainan Airlines.

Airport Name:	Soekarno–Hatta International Airport (CGK)
Phone Number:	62 21 5591 2630
Address:	Tangerang, Banten 19120, Indonesia

Amenities offered at Hainan Airlines Jakarta Office

Hainan Airlines believes in utmost hospitality and offers the best assistance to travellers waiting for their turn. Generally, these facilities are provided.

Complimentary WiFi
Pet-friendly Environment
Kids Friendly Officials
Tea/Coffee
Seating Spaces

Assistance offered by Hainan Airlines in Jakarta

The section below highlights all the queries and requests that are attended to by the Hainan Airlines employees working in Jakarta.

Flight Maintenance	Resource Planning
Flight Ticket Reservation Services	Flight Delays Cancellation Assistance
Airport Check-In	Kiosk Check-In
Online Check-In	Fortune Wings Club Assistance
Baggage Services	Special Baggage Services
HNA Club Assistance	Cabin Class Assistance
Prepaid Baggage Services	Seat Selection Services
Upgrade Meals Assistance	Flight Schedules Services
Travelling with Animals Services	VIP Lounge Services
Special Assistance	Disability Assistance
In-Flight Entertainment Services	In-Flight Meals Services

Hainan Airlines Headquarters

Finally, passengers whose problems remain unsolved after visiting the local office in Jakarta can speak with higher officials.

Headquarters (HQ):	Comprehensive Office Building No.21, Hainan Airlines Haikou Meilan Base, No.9, Meilan Airport Road, Meilan District, Haikou City, Hainan Province
Customer Service Number:	+86-898-69965999 (Inclusive of International Rates)
Operating Hours:	Monday to Friday from 8:30 AM to 12:30 PM and 1:30-5:30 PM on working days
FAX Number:	(86-898）65802996
Email Address	presidentmailbox@hnair.com

Hainan Airlines Office Location in Jakarta

Besides, this route map shows the exact location of the Hainan Airlines Jakarta office. Additionally, the information below clearly highlights the entry and exit points.

List of all Hainan Airlines offices

To conclude, the Hainan Airlines office is situated in the Chaoyang District, Jakarta, from handling ticketing requests to updating passengers’ itineraries. A wide range of amenities and assistance is offered at this office.