Hainan Airlines Urumqi Office in China

Address: 15/f, Shuma Gang Building, No. 258 Gaoxin Street, Urumqi, 830011

Email: customer.care@hnair.com

Contact: 86-898-95339

Website: https://www.hainanairlines.com/

Working Hours: Monday to Sunday : 24 Hours

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Hainan Airlines operates a dedicated office at 15/f, Shuma Gang Building, No. 258 Gaoxin Street, Urumqi, 830011. This office assists the passengers from upgrading seats to purchasing meals on board. Therefore, visiting the Urumqi office can be helpful for travellers.

Contact Information of Hainan Airlines Urumqi Office

Travellers can refer to the following ways to connect with the Urumqi office:

Address: 15/f, Shuma Gang Building, No. 258 Gaoxin Street, Urumqi, 830011
Contact Number: 86-898-95339
Operating Hours: Monday to Sunday : 24 Hours
Email ID: presidentmailbox@hnair.com
Online Check-in: https://www.hainanairlines.com/BE/GB/Check-in
Flight Status: https://www.hainanairlines.com/TH/GB/flight-status
Website: https://www.hainanairlines.com/CN/GB/Welcome

Hainan Airlines Contact Details at Urumqi Airport

Travellers who are visiting the Urumqi Diwopu International Airport for the first time can refer to this accurate information. Also, this page provides details of the specific terminal used by Hainan Airlines.

Airport Name:	Urumqi Diwopu International Airport (URC)
Phone Number:	86 991 96556
Address:	Xinshi District, Urumqi, Xinjiang, China

Amenities offered at Hainan Airlines Urumqi Office

Hainan Airlines believes in utmost hospitality and offers the best assistance to travellers waiting for their turn. Generally, these facilities are provided.

Complimentary WiFi
Pet-friendly Environment
Kids Friendly Officials
Tea/Coffee
Seating Spaces

Assistance offered by Hainan Airlines in Urumqi

The section below highlights all the queries and requests that are attended to by the Hainan Airlines employees working in Urumqi.

Flight Maintenance	Resource Planning
Flight Ticket Reservation Services	Flight Delays Cancellation Assistance
Airport Check-In	Kiosk Check-In
Online Check-In	Fortune Wings Club Assistance
Baggage Services	Special Baggage Services
HNA Club Assistance	Cabin Class Assistance
Prepaid Baggage Services	Seat Selection Services
Upgrade Meals Assistance	Flight Schedules Services
Travelling with Animals Services	VIP Lounge Services
Special Assistance	Disability Assistance
In-Flight Entertainment Services	In-Flight Meals Services

Hainan Airlines Headquarters

Finally, passengers whose problems remain unsolved after visiting the local office in Urumqi can speak with higher officials.

Headquarters (HQ):	Comprehensive Office Building No.21, Hainan Airlines Haikou Meilan Base, No.9, Meilan Airport Road, Meilan District, Haikou City, Hainan Province
Customer Service Number:	+86-898-69965999 (Inclusive of International Rates)
Operating Hours:	Monday to Friday from 8:30 AM to 12:30 PM and 1:30-5:30 PM on working days
FAX Number:	(86-898）65802996
Email Address	presidentmailbox@hnair.com

Hainan Airlines Office Location in Urumqi

Besides, this route map shows the exact location of the Hainan Airlines Urumqi office. Additionally, the information below clearly highlights the entry and exit points.

List of all Hainan Airlines offices

To conclude, the Hainan Airlines office is situated in the Chaoyang District, Urumqi, from handling ticketing requests to updating passengers’ itineraries. A wide range of amenities and assistance is offered at this office.