Aeroflot Astana Office in Kazakhstan

Situated at ZO5H9A9, Republic of Kazakhstan, Astana city, 12, Kunaeva street, VP-8, is the Astana Office of Aeroflot. This Astana office is managed by a team of proficient professionals who have noteworthy experience in the aviation industry.

Furthermore, the staff members present here are known for finding prompt solutions to all sorts of queries addressed by the passengers. Also, to have a luxurious air travel, travelers usually contact the Astana office.

Accordingly, all the significant details of Aeroflot’s Astana Office are clearly mentioned below.

Ways to Contact the Astana Office of Aeroflot

Above all, these are some of the official sources that help the customers to have a word with the officials. Besides the accurate address and phone number, the important airline-oriented links are also attached.

Aeroflot Astana Ticket Office Address: ZO5H9A9, Republic of Kazakhstan, Astana city, 12, Kunaeva street, VP-8.

Astana Office Phone Number: 8-800-444-55-55

Operating Hours: Monday to Sunday : 24 Hours

Email Id: callcenter@aeroflot.ru

Official Website of Aeroflot: https://www.aeroflot.ru/

Map of Aeroflot Astana Office

In addition, for enhanced clarity, this is a visual representation of the exact location of the carrier’s Astana Office. The surrounding areas, landmarks, and fastest routes of the airline can be conveniently retrieved using this map.

Aeroflot Ticket Office at NQZ Airport

Further, the travelers who are not aware of the precise information regarding Astana International Airport. The airport terminal where Aeroflot flies is also mentioned for better precision.

What Terminal Does Aeroflot Use at NQZ Airport?

Terminal 1 (T1).

Airport Address: Qabanbay Batyr Ave, Astana 020000, Kazakhstan

Airport Phone Number: +7 7172 70 29 99

Online Check-in: https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin

Baggage Inquires: https://www.aeroflot.ru/us-en/information/preparation/luggage

Amenities Offered by Aeroflot Astana Office

Most importantly, these are the basic facilities the carrier’s city office offers to passengers. These services are particularly meant to add comfort to the traveler’s overall experience.

  • Tea/Coffee
  • Help Desks 
  • Complimentary WiFi
  • Seating Spaces
  • Pet Friendly Spaces

Queries resolved by the Astana Office of Aeroflot

Equally important, the Astana Office commonly handles these complaints. Moreover, starting from ticketing errors and refund issues to membership and travel-related concerns, the office offers a wide array of assistance.

Flight-Ticket Reservation AssistanceFlight-Ticket Refund Services
Check-In AssistanceCorporate Travel Assistance
Aeroflot Bonus Program ServicesPre-Select Seats Assistance
Legal and Safety ComplianceTravel Insurance Queries
Hotel and Accommodation ServicesAirport Lounge Assistance
Baggage AssistanceMeals Queries
Special ServicesDisability Assistance
In-Flight Entertainment AssistanceIn-Flight Meals Assistance

Types of Aircraft Operated by Aeroflot

For more information, Aeroflot has a fleet of 171 aircraft as per the latest data. Moreover, these cutting-edge jets are designed in a way to offer a premium travel experience with modern safety features. The following is a list of those aircraft:

  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-800
  • Boeing 777-300ER
  • Yakovlev Superjet 100-95
  • Yakovlev MC-21-300
  • Tupolev Tu-214

Aeroflot Headquarters Contact Information

Alternatively, the passengers whose issues are not managed properly at the Astana Office. Subsequently, they can contact the Aeroflot Headquarters to gain more insights and concrete solutions to the customer’s queries.

Aeroflot Headquarters (HQ) Address1 Arbat St, Moscow, 119019, Russian Federation
Headquarters Customer Service Number+7 (495) 223-55-55
Fax Number+7 (495) 784-7142

List of all Aeroflot Offices.

To conclude, the Astana Office of Aeroflot bridges the gap between the regional travelers and the carrier. The employees present here not only oversee ground operations but also ensure that the flyers can have a hassle-free airport and onboard experience. Consequently, we explicitly mention all the important contact details.

FAQs

What is the precise address of Aeroflot Astana Office?

The precise address of Aeroflot Astana Office is ZO5H9A9, Republic of Kazakhstan, Astana city, 12, Kunaeva street, VP-8.

What is the official contact number of Aeroflot Astana Office?

The official contact number of the Astana Office is 8-800-444-55-55.

Does the Astana Office of Aeroflot offer Aeroflot Bonus Program Assistance?

Yes, the Astana Office of Aeroflot offers Aeroflot Bonus Program Assistance.

What is the official website of Aeroflot?

The official website of Aeroflot is aeroflot.ru.

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